Shipping and Returns

We offer free shipping and returns within the U.S.

We also ship worldwide! To help sweeten the deal, we deeply discount all international shipments. 

WHEN WILL I RECEIVE MY ORDER?

Here’s how it works: After you place an order online, we then immediately process it. Your package will ship out from our fulfillment center within 1 business day. From then on, it all depends on your shipping method. If you choose our free shipping option, your order will arrive within 4-8 business days, depending on your location. We also offer a 3-day express shipping option for $20. 

Delivery of international orders vary based on located and shipping method chosen. 

 

WHAT IS OLIVER CABELL'S RETURN POLICY?

Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with Oliver Cabell, for any reason, just drop us an email at yourfriends@olivercabell.com and we'll send you a free return label. 

International (non-US) customers are responsible for payment of any fees, customs, duties, and taxes associated with returns.

WHAT IF I WANT TO RETURN MY PURCHASE. HOW AND WHEN WILL I BE REFUNDED?

We're bummed your order didn't work out, but thanks for giving us a shot. You will receive a full refund for your purchase credited to the same form of payment you used. It may take 4-5 business days for your return to reach our fulfillment center. Once it is received and inspected (usually within 48 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

INTERNATIONAL ORDERS

We ship worldwide and offer deep discounts on all international shipments. 

International (non-US) customers are responsible for payment of any associated customs, duties, and taxes. 

All prices are listed in USD. We recommend checking the current exchange rate to get the best idea of what you'll ultimately be charged. 

International customers are responsible for payment of any shipping fees, customs, duties, and taxes associated with returns.

RISK OF LOSS:

All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, SSG, Inc. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when SSG, Inc. delivers these items to the carrier.