I'm thrilled with these flats despite wading through a long process of several exchanges and misdirected packages to get the right size. If you get the sizing right--I'm normally a small 6, sometimes 5.5, and needed the size 5 in this shoe--they're wonderful. The leather softens quickly and loosens up, so a snug size at first is what you want. I have absurdly picky feet (flat, moderate bunions, heels that get blisters if you look at them funny) and I'm also very picky about neutral flats and have tried them all. These are the best I've found in a long time: they're smooth and soft and flexible and are conforming quickly to my feet, I can walk for long periods in them, the shape is classic and sophisticated to dress up or down, they're a lovely pale nude shade that goes with everything, and they're well made and seem like they'll really last. When I finally land on something that works so well, I'm always tempted to get a backup so I don't ruin whatever it is and then find that I can't get a replacement; I may be doing that soon with these. They'll be a go-to for a long time, I think.